Privacy Policy
At FastForms, safeguarding your privacy is a fundamental aspect of our commitment to providing you with reliable and secure services. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information Collection and Use
When you sign up as a user of FastForms, we may request certain personal information to activate your account, deliver our services, and communicate with you about your account status. This may include your name, email address, and credit card information.
By using FastForms, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. We may seek your explicit consent in specific circumstances when required.
We may use your personal information for the following purposes:
- Providing and improving our services.
- Enhancing your experience on the site.
- Managing and controlling your account information.
- Billing your account.
- Informing you about changes or additions to the services.
- Assessing service levels and traffic patterns.
- Enforcing our Privacy Policy.
- Responding to claims of violation of rights.
- Responding to your customer service requests.
- Protecting the rights, property, or safety of you, us, and the public.
Data Hosting
All our own web services, databases and websites are hosted exclusively on Hetzner servers in Europe, specifically in Germany.
Hetzner is subject to and fully complies with the General Data Protection Regulation (GDPR), the comprehensive data protection legislation that governs the processing of personal data within the European Union. This means that when your data is hosted with Hetzner, it is subject to the stringent privacy standards mandated by GDPR, ensuring the highest level of protection for your information.
Hetzner holds a contract on commissioned processing in accordance with Art. 28 GDPR, which acts as the data protection basis for our customer relationship with Hetzner. This refers to the EU standard contractual clauses in terms of content. You can find it here: https://www.hetzner.com/AV/DPA_en.pdf.
By choosing Hetzner as our hosting provider, we aim to provide you with the confidence that your data is stored and processed in a secure and privacy-conscious environment.
You can learn more about the data processed through the use of Hetzner in the privacy policy at https://www.hetzner.com/legal/privacy-policy.
Delete account & data
You can delete your user account yourself at any time. If you do so, all active subscriptions will be canceled at the earliest possible date and all your websites, forms and submissions, including uploads, will be permanently deleted.
Use of external services
FastForms relies on external services to fulfill essential functions and bolster the security of our platform. These services may involve the processing of personal data as described below. By utilizing FastForms, you agree to the utilization of these services for the specified purposes.
Lemon Squeezy
We use a third-party payment processor called Lemon Squeezy for handling payments. If you decide to use a FastForms paid plan, Lemon Squeezy will manage your billing information and payment process securely. Please refer to Lemon Squeezy's privacy policy for more details on how they handle your data during payments.
Rights to Your Information
You have the right to access, edit, and delete your information at any time through the provided web interface.
Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at [email protected].